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Candlelighters branding & website support.

Candlelighters is a Leeds-based charity supporting children with cancer and their families across Yorkshire. It provides emotional, practical and financial support, helping families through some of the most difficult moments of their lives.

The brief.

Candlelighters needed a new website that would bring its work to life and serve the people at the heart of its community. Families needed clear routes to support, while donors and visitors needed to understand the charity’s impact and how to get involved.

Working closely with the team, we focused on creating a welcoming, easy-to-navigate experience. Alongside the website, we refreshed the logo for the Candlelighters Supportive Care Research Centre to reflect the importance and ambition of its work.

Three mobile screens preview the Candlelighters site with donate, support and hospital support pages.

The outcome.

We designed and built a new website with a clean, modern layout, helping visitors find information and take the next step. Case studies brought the charity’s impact into focus, while straightforward donation journeys made it easier for supporters to contribute.

The website gave Candlelighters a stronger platform to connect families with support and keep its community engaged. The refreshed Research Centre logo complemented this work, giving that part of the charity a renewed visual presence.

Laptop displaying the Candlelighters website with E-news signup and a donation appeal for families of children with cancer.
Candlelighters website home page displayed on laptop.
Sketch of the Candlelighters Supportive Care Research Centre logo on a notepad.

Results.

+63%

Increase in website traffic

+98%

Increase in website user engagement time

+34%

Increase in organic search users

Candlelighters website on a phone shows “Supporting children with cancer and their families” and a Donate button.

We’re absolutely delighted with the work Wish has delivered. The refreshed branding for our Supportive Care Research Centre perfectly captures its importance and ambition, and the new website is a real step forward for the charity. It’s more than just a website – it’s a place where families can find help, where supporters can see the impact of their contributions, and where our community can stay connected. Working with Wish has been an incredibly positive experience – they really understood us and brought our vision to life.

Caroline Gill

Head of Engagement, Candlelighters, Candlelighters

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